Privacy Policy

Last updated: January 20, 2026

LongTermLearn ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

  • Account Information: When you sign in, we collect your email address to create and manage your account.
  • Purchase Information: When you make a purchase, we collect your email address and payment information. Payment processing is handled securely by Stripe; we do not store your credit card details.
  • Contact Information: If you contact us, we collect your name, email, and message content.
  • Newsletter: If you subscribe to our newsletter, we collect your email address.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our website, including pages visited and features used.
  • Device Information: We may collect information about your device, browser type, and IP address for security and analytics purposes.
  • Download Records: We log download events to prevent abuse and track resource usage.

How We Use Your Information

  • To provide and maintain our services
  • To process your purchases and deliver digital resources
  • To send you purchase confirmations and account-related emails
  • To send you newsletters and updates (only if you've subscribed)
  • To respond to your inquiries and support requests
  • To detect and prevent fraud or abuse
  • To improve our website and services

Third-Party Services

We use the following third-party services to operate our platform:

Data Retention

We retain your account and purchase information for as long as your account is active or as needed to provide you with access to your purchased resources. You can request deletion of your data by contacting us.

Your Rights

Depending on your location, you may have the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at the email address below.

Cookies

We use essential cookies to maintain your session and preferences. We also use analytics cookies to understand how visitors interact with our website. You can control cookies through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal information. All data is transmitted over HTTPS, and payment processing is handled by PCI-compliant providers.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.